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Business Communication Skills

This course is designed for companies who would like group classes to enhance the employees' English proficiency. Participants will acquire English skills that convey fluency, expertise and professionalism.

Prices and registration

Customized Business English courses for improved communication

The course programme and material have been developed with a high degree of flexibility so that they can be easily adapted to meet the needs of the participants’ work situations and language levels.

We have been teaching customized Business Communication Skills (BCS) courses to companies for 20 years and we are proud of the positive feedback we have received.

GOAL OF BCS

This course is designed to enhance your Business English skills effectively in a relaxed and positive learning environment.

You will:

  • improve your communication skills in specific work-related scenarios.
  • increase your level of confidence and professionalism in oral and written communication.
  • enhance your grammar, pronunciation, vocabulary, sentence construction and punctuation.
  • know when to use formal/informal style and tone.
  • learn how to clearly explain specialist terminology used in the workplace.

METHOD AND APPROACH  

  • Pre-course consultation with participants by the teacher. Teacher gathers information regarding:
    • Relevant topics and scenarios
    • Employees’ work responsibilities
    • Current use of English at work
    • Language levels
  • Tailored classroom sessions using the various standalone BCS modules that can be done in any order.
  • Additional material directly related to the participants’ work.
  • Classes adapted to suit the learner´s needs and requirements.
  • Using the newly acquired skills through engaging activities.
  • Highly skilled and educated teachers who ensure job-relevant and effective teaching.

CLASS OPTIONS

We provide classes at our schools or at the client´s premises. It is also possible to have classes online.

  • Workshop: 2-day intensive or 4-day
  • Weekly classes
  • Online classes

ONLINE EXERCISES

When you sign up for a BCS course, you will receive access to our online program. This program comprises eight modules with oral and written assignments.

LEVELS & CONTENT

Business Communication Skills Basic - (B1: Lower Intermediate) 
BCS Basic is a course for people who are using English in a business context for the first time. You will gain a solid foundation in a variety of skills.

It consists of the following modules:

  • Social English
  • Business Writing (e-mails)
  • Telephoning
  • Meetings
  • Grammar for the Workplace

Business Communication Skills 1 - (B1/B2: Intermediate/Upper Intermediate) 
BCS 1 is suitable for people who wish to significantly improve their professional English communication abilities.

It consists of the following modules:

  • Social English
  • Business Writing (e-mails)
  • Telephoning
  • Meetings and Negotiations
  • Presentations
  • Grammar for the Workplace

Business Communication Skills 2 - (B2/C1: Upper Intermediate/Advanced)
BCS 2 expands on several of the BCS 1 modules and includes new, challenging material.

It consists of the following modules:

  • Social English
  • Business Writing (reports, guidelines, official documents)
  • Meetings and Negotiations
  • Presentations & Describing Trends
  • Pronunciation
  • Discussion & Interpretation of Articles
  • Grammar for the Workplace (as needed)

INSTRUCTORS

Profile paulmajor Paul Major
Oslo
Profile stephanie Stephanie Tjensvold
Stavanger
Profile img 4023 2 Trude Sletteland
Bergen
Profile mattrobson Matt Robson
Oslo
Profile 20190724 13929 pqu89 Melissa Patrick
Oslo
Profile aileen Aileen Madsen
Bergen
Profile capture Carolyn Julie Hoggarth
Stavanger
Profile img 0019 Jamie Linn Olsen

Course ratings

(15)
(6)
(1)
Average rating: 4.2 of 5
Based on 22 reviews.

Star on Star on Star on Star on Star on

Nov 18, 2019

Hva likte du mest ved dette kurset?

Flexible and informal. Practised oral speach, which is what I need for my work.

Hva likte du ikke ved dette kurset?

I liked the course. It was useful for me.

Star on Star on Star on Star on Star off

Nov 14, 2019

Hva likte du mest ved dette kurset?

Individuelle og gode tilbakemeldinger, utfordrende og gøy opplegg fra Matt.

Hva likte du ikke ved dette kurset?

Nothing

Star on Star on Star on Star on Star on

Nov 01, 2019

Hva likte du mest ved dette kurset?

Personlig tilpasning, og små grupper

Hva likte du ikke ved dette kurset?

Ingenting

Noen flere kommentarer til din kursopplevelse?

-

Star on Star on Star on Star on Star off

Oct 31, 2019

Hva likte du mest ved dette kurset?

I liked the most that we pratctised talkinking and dicussion

Hva likte du ikke ved dette kurset?

It was all OK

Noen flere kommentarer til din kursopplevelse?

.

Star on Star on Star on Star on Star on

Oct 31, 2019

Hva likte du mest ved dette kurset?

Skilled instructor. Adapted to our daily work/terminology.

Hva likte du ikke ved dette kurset?

Nothing

Noen flere kommentarer til din kursopplevelse?

No

Star on Star on Star on Star on Star on

Oct 30, 2019

Hva likte du mest ved dette kurset?

Akkurat hva jeg behøver. Fint tilrettelagt.

Hva likte du ikke ved dette kurset?

.

Noen flere kommentarer til din kursopplevelse?

Veldig godt fornøyd med kursholder!

Star on Star on Star on Star on Star on

Oct 28, 2019

Hva likte du mest ved dette kurset?

Fikk oppfrisket engelsken, og jobbet med mer profesjonell engelsk

Hva likte du ikke ved dette kurset?

har ikke noe engativt å si om kurset

Star on Star on Star on Star on Star off

Sep 04, 2019

Hva likte du mest ved dette kurset?

Matt tilpasset innhold og oppgaver på en super måte

Hva likte du ikke ved dette kurset?

Ikke noe å melde her :-)

Noen flere kommentarer til din kursopplevelse?

.

Star on Star on Star on Star on Star on

May 13, 2019

Hva likte du mest ved dette kurset?

I loved the location, the speakers and the topics. Day 2 was fun and made me reflect about the conversations i have with my patiens.

Hva likte du ikke ved dette kurset?

Nothing

Star on Star on Star on Star on Star on

May 10, 2019

Hva likte du mest ved dette kurset?

kh

Hva likte du ikke ved dette kurset?

kj

Star on Star on Star on Star on Star on

Mar 29, 2019

Hva likte du mest ved dette kurset?

Paul Major

Hva likte du ikke ved dette kurset?

Nothing

Noen flere kommentarer til din kursopplevelse?

Good

Star on Star on Star on Star on Star on

Mar 17, 2019

Hva likte du mest ved dette kurset?

Fleksibilitet når man kan ha timer på skype. Dyktig kursholder. Generelt få praktisert engelsk.

Hva likte du ikke ved dette kurset?

Ingenting.

Noen flere kommentarer til din kursopplevelse?

Kommer til å fortsette med kurset. Må finne tid fremover.

Star on Star on Star on Star on Star on

Feb 22, 2019

Hva likte du mest ved dette kurset?

The link between the course and our needs in a worksituation

Hva likte du ikke ved dette kurset?

It was challenging to make time for all the lessons

Noen flere kommentarer til din kursopplevelse?

NO

Star on Star on Star on Star on Star off

Feb 21, 2019

Hva likte du mest ved dette kurset?

Et flott opplegg, og en dyktig kursholder

Hva likte du ikke ved dette kurset?

Dette går ikke på selve kurset. Men for meg personlig, da nivået ble for høyt etterhvert

Noen flere kommentarer til din kursopplevelse?

Sammensetning av gruppen. Da jeg syns nivået på gruppen var stor. Jeg droppet ut etter halv kurs, pga av nivår forskjeller

Star on Star on Star on Star on Star on

Feb 21, 2019

Hva likte du mest ved dette kurset?

It was very informative

Hva likte du ikke ved dette kurset?

A little more translation into Norwegian

Star on Star on Star on Star on Star off

Feb 21, 2019

Hva likte du mest ved dette kurset?

Det var fleksibelt og tilpassa oss.

Hva likte du ikke ved dette kurset?

ingenting

Noen flere kommentarer til din kursopplevelse?

nei

Star on Star on Star on Star on Star off

Feb 21, 2019

Hva likte du mest ved dette kurset?

At vi lærte nye uttrykk og ord

Hva likte du ikke ved dette kurset?

Kurset var bra, det var bare litt synd at jeg gikk glipp av en del undervisning pga arbeid

Star on Star on Star on Star on Star on

Feb 21, 2019

Hva likte du mest ved dette kurset?

Kurset var veldig lærerikt og kjekt. Vi snakket Engelsk hele tiden. og det var en god atmosfære

Hva likte du ikke ved dette kurset?

?

Star on Star on Star on Star on Star on

Feb 15, 2019

Hva likte du mest ved dette kurset?

Good teacher and the unformal and humoristic way of learning

Hva likte du ikke ved dette kurset?

Nothing

Star on Star on Star on Star on Star on

Feb 14, 2019

Hva likte du mest ved dette kurset?

Variert og nyttig innhold.

Hva likte du ikke ved dette kurset?

Alt var egentlig ok.

Noen flere kommentarer til din kursopplevelse?

Kjekt kurs.

LESSONS

Course lessons

Welcome to Business Communication Skills

Units

3

Estimated time

0h 3m

Social English

Units

22

Estimated time

2h 2m

Assignments

6

Welcome to the first lesson which focuses on:

  • Presenting yourself and others socially
  • Small talk 
  • Polite conversation
  • Polite phrases
  • Social e-mails
  • Describing your job and responsibilities
  • Describing your company

Business Writing

Units

25

Estimated time

1h 19m

Assignments

5

This module focuses on:

  • Mechanics – capitalisation, punctuation, numbers, abbreviations
  • Tone – Formal and informal language
  • Standards for different types of letters
  • E-mail writing 
  • Redundancy cutting
  • Common vocabulary mistakes 
     

Meetings

Units

9

Estimated time

0h 37m

Assignments

1

This module focuses on:

  • Procedures and language for conducting/participating in meetings
  • Opening and closing a meeting 
  • Asking for and giving opinions/reasons
  • Interrupting and stopping interruptions
  • Vocabulary for meetings 
     

Negotiations

Units

12

Estimated time

0h 34m

Assignments

1

Telephoning

Units

8

Estimated time

0h 38m

Assignments

1

This module focuses on:

  • Telephone phrases
  • Taking and giving information
  • Prepositions used in telephoning
  • Spelling

Describing Trends

Units

13

Estimated time

0h 39m

Assignments

1

Presentations

Units

13

Estimated time

1h 17m

Assignments

3

Grammar in the Workplace

Units

14

Estimated time

1h 11m

Assignments

2

This module focuses on:
•    Common grammar errors – general
•    Common grammar errors – for Norwegian speakers 
•    Present simple and present continuous verb tenses
•    False friends
•    Prepositions
•    Countable and uncountable nouns 

This course is available on request

Please contact us for more information.